Customer Support & Complaints | UsedComputerIndia | Refurbished Laptops, Desktops & Servers

Complaints - UsedComputerIndia


At , we are dedicated to providing exceptional support and ensuring a hassle-free experience for our valued customers and business partners. Whether you're a B2C or B2B client, our Customer Support Team is here to resolve any issues promptly and efficiently.

How We Handle Your Complaints:


  1. Support Ticket System: All complaints will be documented and shared with a unique Support Ticket Number for easy tracking.

  2. Clear Communication: Our team will provide regular updates on the status of your complaint until it is resolved.

  3. Expert Assistance: Our experienced support team ensures that any issues related to refurbished laptops, desktops, or servers are addressed promptly.

Contact Us


For any support queries, complaint submissions, or status updates, you can reach us through the following channels:

Escalation Matrix for Support and Complaints


We strive to address all concerns at the earliest. However, in case you feel the need to escalate your complaint, please follow our escalation process:

  1. Level 1Customer Support Team

    • Contact via Phone, Email, or WhatsApp.

    • Issues will be resolved within 2 business days.

  2. Level 2Support Manager

  3. Level 3Grievance Officer

Why Choose Us for Your Support Needs?


We are here to serve you and ensure your experience with  is smooth and satisfactory. If you have any additional questions or need further assistance, don’t hesitate to get in touch!


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