What is UsedOn Computer India Pvt Ltd?

UsedOn Computer India Pvt Ltd is a prominent organization offering top-quality refurbished desktops and laptops in India. We also offer IT solutions to companies, with cost-effective but high-performance computer technology.

Which brands do you trade in?

We trade in refurbished desktops and laptops of well-known brands such as Dell, HP, Lenovo, and Apple. All products undergo rigorous quality tests before our clients receive them.

What is a refurbished laptop/desktop?

A refurbished laptop/desktop is an older computer, which has been inspected, refurbished, and brought back to brand new condition. These machines go through stringent high-quality testing and provide excellent performance at just a fraction of the price of a brand new one.

Are refurbished products reliable?

Yes! Our desktops and laptops are thoroughly tested, hardware-enhanced, and software-installed to ensure 100% reliability. And we provide a 1-year onsite warranty for extra peace of mind.

Refurbished Laptops & Desktops

What are refurbished items in? We categorize our products into three levels:
Grade A: In like new, minimal or no scratch marks that are visible.
Grade B: Minor usage marks but in great working condition.
Grade C: Very clear evidence of use but in great working condition.
Is there a possibility I can customize my reconditioned laptop?
Yes, we provide custom RAM, storage, and processor upgrades to suit your individual requirements.

Do refurbished laptops have pre-installed software installed on them?

Yes, all our laptops include pre-installed original Windows OS, basic software such as MS Office, antivirus, and drivers.

Do you provide replacement parts for laptops and desktops?

Yes, we do have laptop batteries, chargers, RAMs, SSDs, keyboards, etc., basic components.

Warranty & Support

What warranty do you provide? We offer an onsite warranty of 1 year on our refurbished desktops and laptops. Our warranty includes: Hardware problem (excluding physical damage) Software debugging Free maintenance center every quarter

What all is covered in the onsite warranty?

Our onsite warranty offers technical support, hardware replacement, and part swapping (excluding negligence or mishandling damage).

How do I contact for warranty claim?

You may contact our customer care or log a ticket on our website (usedon.in) for immediate action.

Do you provide an extended warranty?

Yes, we provide extended warranties for 2 years at extra cost.

IT Services & Business Solutions

Do you provide IT services for business?
Yes! We provide business-specific IT solutions, including:
● IT hardware purchase for business
● Network installation and security
● Data backup and data recovery
● Managed IT support

Can companies purchase in bulk?

Do you have AMC (Annual Maintenance Contracts)?

Yes, we do have enterprise-specific AMC plans for organisations that need laptops and desktop maintenance on a regular basis.

Ordering & Payments

do I place an order?
You can order on our website (usedon.in) directly or call us/WhatsApp us for support.

What payment modes do you accept?

We accept:
● Credit/Debit Cards
● Net Banking & UPI
● Cash on Delivery (COD)
● EMI & Pay Later Options

Can I trade my old laptop with a refurbished laptop?

Yes! We have an exchange program for laptops by which you can trade your old laptop and avail of a discount on a refurbished laptop.

Shipping & Returns

How soon will it ship?
We dispatch within 24-48 hours of placing an order. It takes 3-7 working days to reach you, depending on your location.
Do you provide free shipping?
Yes, we give free shipping throughout Delhi on orders over ₹11,000.

What is your return policy?

We have a 7-day replacement policy in case of any defects in the product. If you are experiencing any issues, contact our support team for help.

How do I track my order?

After your order has been shipped, you will be sent a tracking ID via email and SMS to monitor the status of delivery.

FAQs